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Post by irvsp on Sept 5, 2013 12:01:31 GMT
This started 2 days ago. Power up in the morning, system seems 'slow' to start. I've got an SSD as the boot drive. Normally after the Dell screen it opens the Windows 'flag' and within a few seconds the spinning dots appear, then my picture a few seconds later with dots spinning and almost instantaneously the tiles appear. Now it seems there is a 'lag' of quite a few seconds when the Windows 'flag' appears before the dots appear and spin. However it appears to boot OK, but within 3 or 4 minutes the computer reboots. Reboot is 'normal' in terms of speed? After that, doesn't happen again? System stays up. At least until the next cold boot the following morning. 3 days in a row now this has happened? I did install a new NETWORK driver before (2 weeks ago) this started so I backed it out 2 days ago, but it still happens. It seems I'm in FireFox (23.0.1) when this happens, but I usually view my e-mail when started and open FF to look at something. I don't think this is the cause? However it was what was open every time this occurred, but opening again after the forced reboot doesn't cause it to happen again? I've looked at the EVENT VIEWER and can find NO instances of anything that would cause this? Nothing around that time at all? No .DMP file found either? Ran SFC /SCANNOW and see this, after a LONG period after it was 100% completed and Norton reported HIGH USAGE by it on one (I have a quad-core i7) core: =============== C:\WINDOWS\system32>sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios. The system file repair changes will take effect after the next reboot. ================== The number of errors is astronomical!!! All are like this, just for different 'items': ========== 2013-09-05 07:40:52, Info CSI 00030f07 [SR] Cannot repair member file [l:12{6}]"WF.msc" of Networking-MPSSVC-Admin.Resources, Version = 6.2.9200.16384, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing =========== I've run SFC before and it never found errors? The above doesn't make sense to me either? All have 'file is missing' on them? The log file is LARGE: 09/05/13 07:42 AM 68,357,158 CBS.log ? Confused? Why fail ONLY on first boot and not after? Why doesn't it do it again if the above is 'true'? It wasn't fixed as SFC was run after the reboot? I'm really suspecting a h/w failure? Possibly the SSD? Again, why doesn't it happen on the 2nd boot? SDD 'warmed' up and the files read in OK? I'm rebooting now and will see what happens? Suggestions welcome though.
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Post by irvsp on Sept 5, 2013 12:45:25 GMT
Rebooted and ran SFC again. Files were 'repaced' it seemed during the shutdown process. However, CBS.LOG is much larger now?
09/05/13 08:26 AM 137,510,462 CBS.log
I think I'll restore C: to an earlier time before this all started.
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Post by irvsp on Sept 5, 2013 15:15:00 GMT
Reverted back to last Sat. After many reboots, some cold, no problem with it happening, but we'll see tomorrow.
CBS.LOG reverted back to the first size but running did find all those errors again? As far as I can tell system is operating OK?
I do recall 'something' not working after a specific Windows Update, but forgot what it was? I don't think it was SFC though? Google doesn't seem to find any problems like I have?
Oh well.
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Post by Admin_Vistamike on Sept 5, 2013 19:20:25 GMT
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Post by irvsp on Sept 5, 2013 21:06:14 GMT
Mike, that was for W7, I'm on W8.
I recall some command not working correctly, don't recall what it was?
Only 'known' recent changes I've made was the updated RealTek GBE Network driver and an Nvidia HD4000 driver. Nvidia caused a LOT of other problems and was removed.
I sort of suspect one of the Uninstallers I've been using, Full Uninstall, might have been TOO aggressive. That is what caused the SFC problems.
I'm hoping rolling back the C: drive will solve the reboot problem, it wasn't happening at the time of that image. Of course, if I have a h/w issue (suspect the SSD or RAM) that rollback isn't going to help.
We'll see tomorrow morning.
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Post by GuiltySpark on Sept 5, 2013 21:25:10 GMT
I must admit when you first posted I thought a problem with the drive but don't know enough about SSDs to advise any diagnostics to run, or if there are any.
Can chdsk be run on a SSD? Does the windows repair tool give any info?
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Post by warlock on Sept 6, 2013 0:59:08 GMT
Rick would know, I think.
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Post by Admin_Vistamike on Sept 6, 2013 6:38:13 GMT
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Post by irvsp on Sept 6, 2013 12:27:12 GMT
Original link was for W7, this one for W8, but in any case, it isn't installed.
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Post by irvsp on Sept 6, 2013 12:36:41 GMT
I must admit when you first posted I thought a problem with the drive but don't know enough about SSDs to advise any diagnostics to run, or if there are any. Can chdsk be run on a SSD? Does the windows repair tool give any info? CHKDSK works fine. No errors on the SSD. Well, it happened again, sigh... This time though I get the 'new' W8 BSOD... but it was almost impossible to read, last part looked like IOCL.LESS.THAN.OR.EQUAL, but I can't be sure of what the first 2 words before this or even IOCL, it did look longer? I don't think it was IRQL in the first word above, looked like 5 letters possibly. Also the system is SET to take a mini-dump (which it did say it was collecting) and also write to the EVENT LOG. However, no MINI dump can be found and no EVENT VIEWER info? I now suspect the Video driver. Maybe removing the Nvidia caused problems? I'm going to re-install it.
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Post by irvsp on Sept 6, 2013 14:05:23 GMT
I must admit when you first posted I thought a problem with the drive but don't know enough about SSDs to advise any diagnostics to run, or if there are any. Can chdsk be run on a SSD? Does the windows repair tool give any info? CHKDSK works fine. No errors on the SSD. Well, it happened again, sigh... This time though I get the 'new' W8 BSOD... but it was almost impossible to read, last part looked like IOCL.LESS.THAN.OR.EQUAL, but I can't be sure of what the first 2 words before this or even IOCL, it did look longer? I don't think it was IRQL in the first word above, looked like 5 letters possibly. Also the system is SET to take a mini-dump (which it did say it was collecting) and also write to the EVENT LOG. However, no MINI dump can be found and no EVENT VIEWER info? I now suspect the Video driver. Maybe removing the Nvidia caused problems? I'm going to re-install it. It could be the video driver. Seems to be a 'mixed' bag of drivers. When I ran the installer, one choice was to REMOVE the driver, yet the DEVICE MANAGER claims it was NOT that driver? I decided to install the latest Nvidia driver. Yes, DV shows it now and Live Tiles that have video's report the video is NOT made to that device. I uninstalled it (it took a few attempts) and are now running the MS driver. Video's now play. We'll again see what happens, but I'm not confident. I have looked all over for *.DMP files from today and MINI*.* files from today, and none found? Even NIRSOFT's dump/BSOD viewer can't see anything?
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Post by irvsp on Sept 7, 2013 13:39:34 GMT
Well, yesterday I used the W8 Program and Features on the Control Panel and removed all 'remnants' of anything related to ATI video drivers (I was 'supposedly' using the MS supplied WDDM 1.1 driver) which was on the list and also the Network driver for my RealTek GBE card which was also on the list and I'm NOT using, using the base W8 driver. To tell the truth, I was surprised to see the RealTek there as using Dev. Mgr. I uninstalled the RealTek driver and told it to REMOVE the s/w with it? Seems I didn't do that? I did the same for the NVidia driver (ATI) when I removed that as well, however I know it left CCC around. I 'need' CCC as my monitor under DVI connection has NO brightness control. CCC provides that for me.
Well today, system has NOT rebooted! So I can suspect something related to either of the above as the cause.
Two hints for me too which I sort of 'ignored'. Well, actually one, one was just a single instance indicator.
The single instance one was ONCE on a re-boot my display was mangled, many colors and lines. A reboot doesn't power off, so I suspected the display was left in a strange state and powered off and on and that solved the problem. Could have been ATI related, but since it happened only once I dismissed it as a problem.
The REAL indicator though was the Network Connectoid. A little history. Originally I ran on the W8 supplied driver for the RealTek. Early this year or so RealTek finally produced a W8 driver and I installed it. No problems. Mid Aug. a NEW driver was released. I caused me a problem. On boot the Network Connectoid didn't show the card connected to the network. 9 out of 10 boots this happened on, but reboots didn't have this problem. Fix was easy, DISABLE and ENABLE the card. On boot it said the network cable was disconnected. I played with this as much as I could, removing the driver, installing again, removing the device and letting W8 find it again. All sorts of things and combinations. Rarely on boot did it connect. Last week the auto-reboot started on me. Something new...
Well, doing the removal of all remnants (hopefully) of these drivers seems to have solved the reboot problem as this morning it hasn't rebooted and the Network Connectoid started OK with the network connected. Randomly I've seen this happen before, so it is too short to tell if it is fixed (the network) or not, but the results are promising.
I still could be having a h/w issue, and I'd assume now it is the network 'card'. I say 'card' as it is part of the motherboard. If this starts up again I think I'll buy a cheap card and try that and disable the one on the motherboard.
But for now, seems to be 'solved', but I truly don't know what the real 'fix' is/was.
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Post by irvsp on Sept 11, 2013 15:40:26 GMT
Well, all was well for a few days. SIGH!!! Yesterday the computer locked up as I was trying to change to a different tab in Firefox 23. Today, I was trying to close FF 23 and the computer locked up... hmm... FF involved? Was most of the times I had this happen to a forced reboot. OK, restarted (power off and on) and it came up, and as I was opening FF it rebooted!!! Hmm, when it came up almost instantly I get the corrupted display as I switched to the desktop, many colored lines. I'm running the PURE MS W8 video driver? Rebooted and it is 'OK' now? So I now suspect video h/w. Is there a surefire way to test the card? All DIAGNOSTICS I have says it is OK? Only other suspect would be the PSU, but I am on a UPS and the voltage to it is flat. A 'bad' PSU I'd think would have problems all the time. If it were bad, the largest load is during boot up, but it doesn't fail then? Catch-22 here. Another reasonable video card is around $120 or so (USD) and since this is a Dell, the PSU probably needs to be gotten from them, maybe another $100? Top of the line Dell 9000 runs around $700, so I might just be better off doing that for less than $500 more? On the off chance this is really a s/w problem as SFC can't seem to fix the problem of 'missing' programs, waiting for 8.1 to arrive and it might 'fix' that on install possibly? I did read in the ATI forums that removing their drivers in W8 has caused system s/w problems, but no real details other than it is 'known' and 'do not do that', and of course, I have.
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Post by irvsp on Sept 11, 2013 18:11:08 GMT
VERY INTERESTING!!! I took down 15 MS Updates for W8, one was NOT checked and it was for 'stacks' which I checked. Now SFC /SCANNOW reports NO PROBLEMS? Hmmm.... I also ran the Dell h/w Diagnostics, and as expected, ALL PASS!!! Of course it would as there was NO failure after the first ones.
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Post by GuiltySpark on Sept 12, 2013 20:14:54 GMT
'Stacks' Irv?
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