Post by Admin_Vistamike on Jun 5, 2013 9:03:17 GMT
This not really a tutorial as such, merely a lesson in Email etiquette ( netiquette! ).
The reason for this post is because I received a mail yesterday which had done the rounds of the NHS and other government departments and included nearly 1000 recipients. ( It is little wonder we have to wait 6 hours in A&E to get treated or up to 14 weeks for simple surgery! ).
Email is a great way to communicate, it keeps us in contact with friends, family and business colleagues.
It is also a source of spam, a scourge of Email but also a source of fun. We are in state of inticipation when we open our Inbox. Bills, invites, spam, spam, spam etc and then a few jokes.
If the jokes are really funny, intelligent or just something to be shared you will want to forward them to all and sundry and this is where problems could arise. One would not have thought it.
It is easy to forward, click the button and add as many recipients you can find in your contacts list, click send, job done.
What you have just done is circulate another batch of email addresses to add to the ones that came with the original mail.
So, should we follow a particular modus operandi?
Well, yes.
We should be more polite!
Forwarding email to a large group.
Try to be considerate to others.
In the Forward pane, firstly, highlight ALL the previous recipients and delete them, include any footers as well ( and them damn pesky incredimail free animations etc ).
Secondly, check spelling and perhaps change the more stronger expletives if sending to a sensitive group of people.
Finally, the SEND group.
At the top of the pane you have a TO: box, a Cc: box and a Bcc: box, although this may be hidden in some web mail apps.
Bcc stands for Blind carbon copy. By adding all your recipients to this field, email addresses other than yours are hidden.
As a note regarding the To: and Cc: fields and how / when to use them.
The To: field will be seen by everyone, important in business because you are talking or exchanging ideas directly with your colleagues.
The Cc: ( Carbon copy ) field is a useful device where you might want to include someone out of courtesy or just bring them up to speed on a subject, especially where they might not be directly involved.
The Bcc: field, as dicussed above but another device where you DON'T want other parties to know who you have included.
Another thing to look at is the 'Reply to All', another minefield. Be careful here if you only want to reply to the original sender so be circumspect, delete the recipients who YOU DO NOT WANT TO INCLUDE.
Just a couple of pointers, hope you found them useful.
The reason for this post is because I received a mail yesterday which had done the rounds of the NHS and other government departments and included nearly 1000 recipients. ( It is little wonder we have to wait 6 hours in A&E to get treated or up to 14 weeks for simple surgery! ).
Email is a great way to communicate, it keeps us in contact with friends, family and business colleagues.
It is also a source of spam, a scourge of Email but also a source of fun. We are in state of inticipation when we open our Inbox. Bills, invites, spam, spam, spam etc and then a few jokes.
If the jokes are really funny, intelligent or just something to be shared you will want to forward them to all and sundry and this is where problems could arise. One would not have thought it.
It is easy to forward, click the button and add as many recipients you can find in your contacts list, click send, job done.
What you have just done is circulate another batch of email addresses to add to the ones that came with the original mail.
So, should we follow a particular modus operandi?
Well, yes.
We should be more polite!
Forwarding email to a large group.
Try to be considerate to others.
In the Forward pane, firstly, highlight ALL the previous recipients and delete them, include any footers as well ( and them damn pesky incredimail free animations etc ).
Secondly, check spelling and perhaps change the more stronger expletives if sending to a sensitive group of people.
Finally, the SEND group.
At the top of the pane you have a TO: box, a Cc: box and a Bcc: box, although this may be hidden in some web mail apps.
Bcc stands for Blind carbon copy. By adding all your recipients to this field, email addresses other than yours are hidden.
As a note regarding the To: and Cc: fields and how / when to use them.
The To: field will be seen by everyone, important in business because you are talking or exchanging ideas directly with your colleagues.
The Cc: ( Carbon copy ) field is a useful device where you might want to include someone out of courtesy or just bring them up to speed on a subject, especially where they might not be directly involved.
The Bcc: field, as dicussed above but another device where you DON'T want other parties to know who you have included.
Another thing to look at is the 'Reply to All', another minefield. Be careful here if you only want to reply to the original sender so be circumspect, delete the recipients who YOU DO NOT WANT TO INCLUDE.
Just a couple of pointers, hope you found them useful.