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Post by Admin_Vistamike on Jun 23, 2017 13:17:56 GMT
I have had occasion where a call is preferable to going via return item(s).
This morning I had a client with a problem but needed to speak to a humanoid (rare these days)
You will find on Amazon in the contactus section extremely difficult to get anywhere!!??
The direct number is UK: 0800 279 7234
Calls are answered very quickly and very polite
Hope this helps
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Post by GuiltySpark on Jun 23, 2017 22:29:58 GMT
Whenever I need to talk to someone instead of an automated answer system I just push 0 whenever asked to enter a number, after a few attempts it registers as a fault and puts you through to a operator of the company.
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Post by Lighthouse on Jun 27, 2017 9:57:54 GMT
Thanks Neil, that is a trick of the trade that I had not even thought of:)
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Post by GuiltySpark on Jul 4, 2017 21:21:56 GMT
No worries mate, it definitely works too.
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Post by Admin_Vistamike on Jul 8, 2017 13:43:29 GMT
I can confirm it works with Thames Water, lets say they don't go with the flow. I needed to question a bill of 700 odd quid and the options and the bloody music tried my patience. Trying YOUR 'option' I just kept tapping the 0 and lo and behold spoke with an agent. At first I thought their must be a line error because the agent didn't come across as a Thames Water agent but Ganges Water, according to the accent!! 'Hello, my name is Alan, how may I help you?' It was easier to order: MENU ITEM 145 Pilau Rice 167 Chicken Tikka Massala 153 Bombay Aloo 144 1 x nan bread It arrived quicker than resolving the water bill!!
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Post by GuiltySpark on Jul 9, 2017 12:24:14 GMT
Unfortunately the way of business these days. Could've been worse they could've said you had a problem with your computer E for elephant, V for vax (not wax although I suspect they mean this), E for elephant, N for neptune, T for Tim (a fellow employee no doubt Tim being short for Timothankash), V for vax (again), W for vax (oh wait, they mean wax), R for Rogan Josh (another employee no doubt).
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