Post by Admin_Vistamike on Jul 6, 2015 13:28:37 GMT
In general online banking / credit card maintenance should not have issues but you really do need to be on form.
However the oops! scammers will use everything available in their toolkit to extract your personal details to eventually deplete the best part of your hard earned dosh. In the past few days I have had a few clients call me regarding, calls, emails and sms requests to reset their password and pin codes with a redirect to a site that will just nick the data and thus your pot.
NO!! Never do this. Never reply to email or text with these details, banks will NEVER ask you for these anyway.
If a 'bank' or other entity should call you regarding attempted fraud, think on this, how did they get your phone number!! Never opt to call back, the line will still be open and the scammer just might have your attention and possible details.
If you get a call, firmly slam handset into holder. Don't use phone for at least 5 mins. Try picking u phone and see if 'dialtone' is heard. Call either police if you think this was an attempt at scam or call your bank security centre to ensure the account is secure.
The only time you EVER need your pin is when you extract the stuff from the ATM or pay at checkout.
If you do bank online you can set up protocols that should protect you.
You should setup special protocols for your accounts:
A 'proper' call number for your bank lost/stolen/fraud (this is normally on the back of your card), never call any other number
A verbal password to access your account details when talking to a bank advisor
The online password should be different from your login online
The issues start with malicious attempts via email to get you details; this can be done in many forms, email, phone or text purporting to come from your bank.
A bank will only call you if you have registered a telephone number, landline or cell.
They will only email you if you registered your email address with the bank, and those emails should only refer to online statements or marketing if you did not opt out. Always opt out of marketing or you will get more funeral, car, homecare insurance, life assurance than required!
You should be running Rapport in your browser as an extra defence:
www.trusteer.com/support/rapport-installation-links
Your own bank or credit card provider may have their own devised download options, just look in your bank security option panel.
I hope this helps if only to clear up a few issues.
However the oops! scammers will use everything available in their toolkit to extract your personal details to eventually deplete the best part of your hard earned dosh. In the past few days I have had a few clients call me regarding, calls, emails and sms requests to reset their password and pin codes with a redirect to a site that will just nick the data and thus your pot.
NO!! Never do this. Never reply to email or text with these details, banks will NEVER ask you for these anyway.
If a 'bank' or other entity should call you regarding attempted fraud, think on this, how did they get your phone number!! Never opt to call back, the line will still be open and the scammer just might have your attention and possible details.
If you get a call, firmly slam handset into holder. Don't use phone for at least 5 mins. Try picking u phone and see if 'dialtone' is heard. Call either police if you think this was an attempt at scam or call your bank security centre to ensure the account is secure.
The only time you EVER need your pin is when you extract the stuff from the ATM or pay at checkout.
If you do bank online you can set up protocols that should protect you.
You should setup special protocols for your accounts:
A 'proper' call number for your bank lost/stolen/fraud (this is normally on the back of your card), never call any other number
A verbal password to access your account details when talking to a bank advisor
The online password should be different from your login online
The issues start with malicious attempts via email to get you details; this can be done in many forms, email, phone or text purporting to come from your bank.
A bank will only call you if you have registered a telephone number, landline or cell.
They will only email you if you registered your email address with the bank, and those emails should only refer to online statements or marketing if you did not opt out. Always opt out of marketing or you will get more funeral, car, homecare insurance, life assurance than required!
You should be running Rapport in your browser as an extra defence:
www.trusteer.com/support/rapport-installation-links
Your own bank or credit card provider may have their own devised download options, just look in your bank security option panel.
I hope this helps if only to clear up a few issues.