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Post by Admin_Vistamike on Oct 24, 2015 11:40:37 GMT
WARNING: TALKTALK and TISCALI USERS. The TalkTalk website suffered a major cyber attack yesterday. It is possible that customer details have been skimmed, likely some or all of the following.Customer name Address Telephone number Email address Account number Bank / Credit card detailsTalkTalk say they are contacting customers by email and / or post If you receive a call purporting to come from them put the phone DOWN and call the number below if you need to: The official TalkTalk Telephone number is: 0870 444 1820 (expect delays!!) All attempts to access any TalkTalk sites including webmail were inaccessible this morning. UPDATE, THE WEBMAIL PAGE IS UP AND RUNNING: For those with TalkTalk and Tiscali email account you should change your password as soon as access is possible. If your account login is different change that also. Make the password as strong as possible. If you are using a client then the passwords will need to be updated there also. When accessing your mail, do not open any mails if the sender address looks suspicious and in any case do not open ANY attachments. UPDATE: It appears that the proverbial is already hitting the FAN>>>>>
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Post by brian on Oct 30, 2015 8:56:31 GMT
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Post by Admin_Vistamike on Oct 30, 2015 13:29:31 GMT
Yep, there is the rub Brian, a couple of bloody kids so far have caused this! I still have problems with customers having access especially with email via webmail. Don't even bother try calling them!!
I have suggested they move on either to Sky or PlusNet.
The TalkTalk fiasco is not a new thing either, their service has been a trail of diligent disinterest over the years!
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Post by brian on Oct 30, 2015 20:55:08 GMT
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Post by brian on Nov 6, 2015 8:50:39 GMT
I was in contact with one affected person yesterday, he is still locked out of his account, and can't get TT to talk to him. Seems they chose the wrong company name.
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Post by Lighthouse on Nov 6, 2015 12:26:01 GMT
Brian, I thought TT was on the Isle of Man?
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